Consumer Class Action FAQs

The team at Robbins LLP is here to answer your questions about consumer class action cases. Contact us today.

What Is A Consumer Protection Class Action?


A person or entity can bring a consumer protection class action to help redress wrongdoing regarding a consumer product or service. Consumers can bring cases for improper practices when: (i) a product or service does not perform in the manner in which it was advertised or represented to perform; (ii) a company overcharges or improperly charges consumers for a product or service; or (iii) a company interprets a contract or agreement in a way that unfairly disadvantages consumers. If the court determines that a larger group of consumers shares the same claims, it will allow the case to proceed as a class action on behalf of all similarly injured consumers. All the small, individual claims are bundled into a larger case that allows individuals who may not normally bring a case on their own to recover for the company’s wrongdoing.

Who May Bring A Consumer Protection Class Action?

Any person or entity harmed or injured by a consumer product can file a class action. If the court determines that the claims of the individual consumers is so great that it makes sense to bring the case as a class, the court will identify one person or entity, or a small group thereof, to represent the class in the litigation.

What Are My Responsibilities As A Class Representative In A Consumer Protection Class Action?

A class representative volunteers to represent other similarly situated consumers and agrees to act in the best interests of the class. A class representative stays informed about significant developments in the case and works with class counsel to make important strategic decisions regarding the conduct and disposition of the litigation.

Does It Cost Anything To Bring A Consumer Protection Class Action?

No. Representative plaintiffs in actions brought by Robbins LLP are not responsible for paying attorneys’ fees or expenses. All costs and expenses of the litigation are advanced by Robbins LLP. We only recover our fees and costs – paid for by the defendants – if we are successful in obtaining a substantial benefit for the class.

How Do I Retain Robbins LLP To Represent Me In A Consumer Protection Class Action?


Call Robbins LLP at 1-800-350-6003 or contact us online to speak to one of our attorneys about your concerns.

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